Program Manager - Malaria Prevention Project, Mozambique
Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.
Viamo connects individuals and organizations using digital technology to make better decisions.
With more than 30 million people reached in 2020 alone, we are well on our way to meeting our goal of reaching 50M people annually by 2023.
About the role
Reporting to the Director of Programs for Mozambique this position will be based in Maputo in Mozambique and may require up to 25% of domestic travel in provinces where the project is implemented. Your role is to drive impact, working with partners to develop and launch innovative and effective digital engagement campaigns via mobile. You will ensure that every large development organization knows about Viamo’s solutions and you will ensure the implementation of Viamo’s deliverables on our projects.
Work with local and international consortium partners to design and launch effective mobile engagement projects and monitor and report on their impact.
Delight our partners with quality, timely execution of program deliverables, including recommendations to enhance the impact.
Inform clients of new services and product improvements.
Solicit and document client feedback, including needs and expectations to inform the ongoing development of Viamo’s offerings.
Coordinate ongoing planning meetings and progress updates between the Viamo team and the project partners
Develop annual work plans and quarterly/monthly reports for the Program under the supervision of the the Director of Programs
Monitor and contribute to the implementation of these work plans according to the established timelines.
Remote training curriculum development
Work with key stakeholders and Viamo team to design, test, and produce high-quality mobile training content to be delivered over mobile
Conduct training content development workshop with project stakeholders
Implement field testing of developed content with the target audience
Social behavior change communication (SBCC)
Provide strategic advice on SBCC via mobile for the project’s consortium partners
Work with key stakeholders and Viamo team to design, test, and produce high-quality mobile content for targeted messaging campaigns
Conduct content development workshop with project stakeholders
Implement field testing of developed content with target audiences
Support the Country Director and Director of Programs in representation to national government agencies and at local events advocating for the use of our mobile technology.
Key Performance Indicators
Execution of program deliverables according to the contract/work plan
Impact: number of unique listeners and engagements in program activities
Revenue: forecast invoicing according to to the schedule set out in the contract and minimise monthly budget variance according to Viamo’s internal targets
Revenue: Burn rate on the annual obligated amount and total award amount
Project quality: execute programmatic implementation according to Viamo’s project quality standards and report back on implementation
Partner satisfaction, measured by feedback and NPS score post-project
Team and Reporting Structure
Reports to Viamo’s Director of Programs for Mozambique
Excellent written and oral communication skills in English and Portuguese
Minimum Masters Degree and Experience of 6+ years in any combination of social enterprise, INGO, mobile network operator, ICT4D and/or business development
Entrepreneurial mindset and proven experience in co-developing ideas with partners and strong workshop facilitation skills
Proven Project management experience, including working with Consortium partners on multi-year projects.
Proven narrative and financial reporting and budgeting for international donors. Experience implementing GF-funded projects is desirable.
Demonstrated ability to multitask, prioritize and coordinate many project activities at a time
Demonstrated skills in analysis, interpretation and data reporting
Excellent problem solving and interpersonal skills
Prior experience working with a globally distributed multi-cultural team
Proven experience in content creation for specific audiences, especially in Mozambique
Experience in Social Behavior Change (SBC)
Demonstrated self-management skills; adaptability and resourcefulness.
Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.